Legal

Privacy policy

This policy explains how VELDKIT handles your personal information under the Protection of Personal Information Act (POPIA). This is a working draft for review before launch.

Updated 29 October 2026

Who is responsible

VELDKIT is a trading name of Black Apple Studio CC. Our Information Officer is Ruoall Chapman. For any privacy request, contact hello@veldkitgear.co.za.

What we collect, and why

Name, email and mobile: to answer enquiries, send order updates and waitlist notices.
Delivery address: only for orders, to ship your goods.
Vehicle details: to show what fits and cut GUARD to your vehicle.
Marketing consent: a separate, unticked choice. We only send marketing if you opt in, and we store the time and source of that consent.

We collect the minimum we need. We do not store card details: payments are handled by Payfast.

Who we share it with

We share only what is needed, with: Payfast (payments), Resend (transactional email), our courier (delivery), Cloudflare (security and delivery) and Sentry (error monitoring). We do not sell your information.

How long we keep it

Abandoned carts: deleted after 30 days.
Waitlist entries: removed after 24 months of no activity.
Orders: kept for 5 years for tax purposes.

Your rights

You can ask to see, correct or delete your personal information. Email the Information Officer and we will action your request. Order records are anonymised rather than deleted where we must keep them for tax.